Estiko’s new customer portal is designed to enhance the efficiency and convenience of our packaging services. With a comprehensive overview, users can place orders, monitor their order status, and access all their packaging-related information instantly at the click of a button. The system provides real-time data on stock levels and availability as well as account balances, allowing customers to stay informed round the clock.
In addition to order management, the portal also allows users to evaluate the environmental impact of their packaging. The system compares the current packaging with more sustainable alternatives available and assists users in making data-driven decisions to adopt more circular practices.
Benefits of the customer portal:
- 24/7 accessibility with greater visibility and control over packaging process
- Comprehensive dashboard with credit balance and service overview
- Real-time inventory balance updates
- Sustainability analysis of current packaging with an overview of more eco-friendly alternatives
- Estimated CO2 reduction from packaging improvements
- Efficient handling of quality claims
While the new portal comes with significant benefits, the system will also continue to be enhanced with additional functionalities, such as the ability to access all necessary packaging documents in one centralised platform. These updates will further streamline packaging operations and ensure a secure, collaborative environment for all stakeholders.
“Today’s digital landscape demands real-time access and control over your packaging requirements,” said Toomas Meister, Sales Director at Estiko Packaging Solutions. “Our new portal reflects our commitment to delivering excellent service and support to our customers. The latest update prioritises evaluating the environmental impact of our customers’ packaging and providing alternative solutions to enhance their sustainability. We are excited to see how these new features will benefit our customers and are committed to continuously improving the portal based on their feedback,” added Meister.
